Refund policy

At Butterfly Brews, all sales are final. We do not accept returns or replacements of customer orders.

Damages and issues
Please inspect your order upon reception and contact us immediately via the website chat inbox if your item is defective, damaged, or if you receive the wrong item.

Non-returnable items

All of our products are made-to-order coffee items and are non-returnable due to food safety and quality control standards. We do not accept returns or exchanges on coffee products under any circumstances to ensure the freshness and integrity of every order.